Return & Refund Policy

At Prime Parts, we want you to be completely satisfied with your purchase.

Return Eligibility

• Items can be returned within 7 days of delivery
• Item must be unused and in original condition
• Original packaging must be intact
• Proof of purchase required

Non-Returnable Items

• Items that have been installed or used
• Damaged items due to improper installation
• Items without original packaging

Refund Process

• Refund processed within 3-5 business days after return inspection
• Refund via bank transfer or store credit

How to Return

Contact us via WhatsApp with your order number. Return shipping costs are customer's responsibility unless item is defective.