Terms of service

Terms of Service


Effective Date: July 7, 2026


Welcome to Prime Parts. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website.


1. Acceptance of Terms


By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree, please do not use our website.


2. Products & Availability


We offer mobile accessories, spare parts, screen protectors, batteries, back covers, housings, charging accessories, and other related products. All products are subject to availability, and we reserve the right to discontinue or modify any product without prior notice.


3. Pricing


All prices are listed in Pakistani Rupees (PKR). Prices may change at any time without prior notice. We strive to ensure accurate pricing, but in the event of an error, we reserve the right to cancel or correct the order.


4. Orders


After placing an order, you may receive an order confirmation. We reserve the right to accept, reject, or cancel any order due to product availability, pricing errors, suspected fraud, or other valid reasons.


5. Payment


We currently offer Cash on Delivery (COD) across Pakistan. Additional payment methods may be introduced in the future.


6. Shipping & Delivery


We aim to dispatch orders as quickly as possible. Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.


7. Returns & Refunds


Returns and refunds are handled according to our Return & Refund Policy. Please review that policy before requesting a return or refund.


8. Product Information


We make every effort to display accurate product descriptions and images. However, actual product color, packaging, or appearance may vary slightly depending on the manufacturer or your device's display.


9. Warranty


Unless specifically mentioned on the product page, products are sold without any manufacturer or seller warranty.


10. Limitation of Liability


Prime Parts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability shall not exceed the amount paid for the purchased product.


11. Intellectual Property


All content on this website, including text, images, graphics, logos, and designs, is the property of Prime Parts and may not be copied, reproduced, or used without prior written permission.


12. Privacy


Your personal information is handled according to our Privacy Policy. We respect your privacy and do not sell your personal information to third parties.


13. Changes to These Terms


We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately after they are published on our website.


14. Contact Us


If you have any questions regarding these Terms of Service, please contact our customer support team through the contact information provided on our website.


Thank you for choosing Prime Parts.